Tell Us Once

A Government service to help you advise on the passing of a loved one.

Have you heard of ‘Tell Us Once’? It’s a government service that lets you report a death to government organisations once rather than having to contact them all separately.

You can utilise this service when speaking with the registrar to advise on the death. They will either go through the service with you or give you a unique reference number so that you can do it online or over the phone.

Details you will need to have to hand are:

  • Date of birth
  • National Insurance number
  • Driving licence number
  • Vehicle registration number
  • Passport number
  • The date of passing

You’ll also need:

  • Details of any benefits or entitlements they were getting – for example State Pension
  • Details of any local council services they were getting – for example Blue Badge
  • Name, address, telephone number and the National Insurance number or date of birth of any surviving spouse or civil partner
  • Name and address of their next of kin – if there is no surviving spouse or civil partner or their spouse or civil partner is not able to deal with their affairs
  • Name, address and contact details of the person or company dealing with their estate (property, belongings and money), known as their ‘executor’ or ‘administrator’
  • Details of any public sector or armed forces pension schemes they were getting or paying in to.

This is a really helpful service to avoid you having to go through very similar details and information with multiple organisations.

Please note, you must utilise the service within 84 days of receiving your unique reference number. If you don’t want to use this service then you will need to contact the government organisations individually.

For more information visit the government website when you tap here.

Additional Support

At Memoria we are committed to assisting our customers who may have some additional support needs.

We have created a bank of useful resources which you may find helpful:


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Bereavement Advice Centre

There are many practical matters to attend to when someone dies. Bereavement Advice Centre supports and advises people on what they need to do after a death.

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Cruse Bereavement Care

Cruse help people through one of the most painful times in life – with bereavement support, information and campaigning.

Visit Website

Mental Health

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British Association for Counselling and Psychotherapy

The British Association for Counselling and Psychotherapy is the professional association for members of the counselling professions in the UK.

Visit Website

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Whatever you’re going through, a Samaritan will face it with you. They are here for you 24 hours a day, 365 days a year.

Visit Website

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Mental Health Foundation

The Mental Health Foundation take a public mental health approach to prevention, finding solutions for individuals, those at risk and for society, in order to improve everyone’s mental wellbeing; including community and peer programmes.

Visit Website

Debt Advice


Money Helper

MoneyHelper joins up money and pensions guidance to make it quicker and easier to find the right help. MoneyHelper brings together the support and services of three government-backed financial guidance providers: the Money Advice Service, the Pensions Advisory Service and Pension Wise.

Visit Website

Relationships & Economics

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Surviving Economic Abuse

One in six women in the UK has experienced economic abuse by a current or former partner. Economic abuse rarely happens in isolation; it normally happens alongside other forms of domestic abuse.

Surviving Economic Abuse work in partnership with the frontline organisations that directly support victim-survivors. They support them to identify and respond to economic abuse. Although they don’t provide direct support to victim-survivors, they are an associate member of Women’s Aid and endorse its aims.

Visit Website

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Relate are the largest provider of relationship support in England and Wales and they help millions of people every year to strengthen the relationships that mean the most to them.

Visit Website